Cili44 Terms & Conditions – Malaysia Online Betting Platform Usage Policy

Acceptance of Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and cili44 ("Platform", "We", "Company"). This Agreement governs your access to and use of the cili44.net website, mobile application, and all services provided by the cili44 platform.

By clicking "Register", "Log In", or by using any cili44 service, you confirm that:

• You have fully read and understood these Terms & Conditions
• You agree to be bound by all provisions set out in this document
• You meet all eligibility requirements set by cili44
• You acknowledge that this agreement may be updated from time to time

User Eligibility

To use the cili44 platform and participate in any games or betting activities, you must meet all of the following eligibility requirements:

2.1 Age Requirements

The cili44 platform is restricted to individuals aged 18 and above only without exception. This is an absolute requirement that cannot be compromised. cili44 operates a strict zero-tolerance policy against the use of the platform by minors.

• All new registration applicants must complete an age verification process
• Valid government-issued identification (MyKad, passport) may be required
• Accounts suspected of being owned by a minor will be suspended immediately
• All winnings in such accounts will be forfeited without any compensation

2.2 Geographic Coverage

Cili44 offers its services primarily to users in Malaysia. Users are responsible for ensuring that their use of the cili44 platform is lawful in their respective region or jurisdiction. cili44 is not liable for any violations of local laws committed by users.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are currently involved in any bankruptcy proceedings are not permitted to make deposits or place bets on the cili44 platform.

Registration & Account Management

Each user is only permitted to hold one (1) cili44 account only. Holding multiple accounts is a serious violation of these Terms & Conditions. If cili44 detects that multiple accounts are owned by the same individual, all such accounts will be closed and all funds and winnings will be forfeited.

3.1 Registration Information

When registering for a cili44 account, you are required to provide accurate, complete, and current information, including:

• Full name as per official identification document
• An active and valid Malaysian phone number
• An active and accessible email address
• Exact date of birth for age verification
• Malaysian bank account number for withdrawal purposes

3.2 Account Security Responsibilities

You are solely responsible for keeping your cili44 username and password confidential. Do not share your login details with anyone. cili44 will not be held liable for any losses arising from unauthorised use of your account by a third party.

3.3 Identity Verification (KYC)

Cili44 reserves the right to request identity verification documents at any time, particularly prior to processing large withdrawals. Documents that may be requested include a copy of your MyKad or passport, a recent bank statement, and proof of ownership of the payment method used.

Deposits & Withdrawals

All financial transactions on the cili44 platform are processed in Malaysian Ringgit (RM). cili44 supports a range of local Malaysian payment methods for members' convenience.

4.1 Accepted Deposit Methods

Cili44 accepts deposits via the following payment methods:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Fund Transfer: DuitNow QR, DuitNow Transfer
• FPX Internet Banking: Maybank2u, CIMB Clicks, Public Bank, RHB Now, Hong Leong Connect

4.2 Deposit Limits

• Minimum deposit: RM 30 per transaction
• Daily maximum deposit: RM 50,000 (may vary by VIP tier)
• Deposits are typically processed within 1–5 minutes after confirmation

4.3 Withdrawal Conditions

Withdrawals from your cili44 account are subject to the following conditions:

• Minimum withdrawal: RM 50 per application
• Maximum daily withdrawal: RM 30,000 (may vary by VIP tier)
• Withdrawals are processed within 1–3 hours on business days
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the cili44 account
• Cili44 reserves the right to request additional identity verification before approving withdrawals exceeding RM 5,000

4.4 Payment Verification

All deposit and withdrawal requests go through both automated and manual verification. cili44 reserves the right to reject or suspend any transaction suspected of being linked to fraud, money laundering, or other unlawful activity. Funds associated with such activity may be frozen while an investigation is carried out.

Bonuses & Promotions

Cili44 offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to rollover requirements and the specific terms stated in each promotional offer.

5.1 General Bonus Terms

• Each bonus carries its own rollover requirement that must be met before a withdrawal is permitted
• Cili44 Welcome Bonus up to RM 600 subject to a 30x rollover on the bonus amount
• Bonuses may not be used to make deposits or transfers to other members
• Only one bonus may be active at a time, unless otherwise stated
• Cili44 reserves the right to void any bonus that has been misused or obtained through unauthorised means

5.2 Bonus Abuse Prohibitions

The following actions are considered bonus abuse and may result in account closure:

• Creating multiple accounts to repeatedly claim new bonuses
• Using betting strategies designed to fulfil rollover requirements with minimal risk through unauthorised means
• Sharing registration details with other members to obtain bonuses
• Any form of collusion between players to exploit bonus offers

Game Rules

All games available on the cili44 platform — including Live Casino, Slots, Sports Betting, E-Sports, and Cricket — are subject to the rules and procedures set by cili44 and their respective game providers.

6.1 Game Outcomes

The outcome of all casino games is final once processed by the system. For games that use a Random Number Generator (RNG), the system has been certified by an independent auditing body to ensure fairness. For Live Casino, all dealer actions are recorded and available for review should any dispute arise.

6.2 Sports Betting

Sports Betting at cili44 covers the Malaysia Super League, English Premier League (EPL), UEFA Champions League, international badminton, cricket, e-sports, and much more. All bets are accepted subject to odds availability at the time the bet is placed. Odds may change without notice, and accepted bets cannot be cancelled except under circumstances specifically stated.

6.3 Live Betting (In-Play)

In-play betting during live matches is available for selected sports. cili44 reserves the right to suspend or void any live bets in the event of technical disruptions, unforeseen changes in match conditions, or any circumstances beyond our control. In the event of cancellation, all affected bets will be fully refunded.

Prohibitions & Prohibited Activities

Users of the cili44 platform are strictly prohibited from engaging in the following activities:

• Registering or using more than one cili44 account
• Providing false information during registration or identity verification
• Using automated software, bots, or scripts to access or operate the platform
• Any form of fraud, manipulation, or exploitation of the system or other players
• Money laundering or any other illicit financial activity conducted through the cili44 platform
• Accessing the platform from restricted regions or using a VPN to conceal your actual location
• Sharing or selling your cili44 account to another party
• Posting offensive, threatening, or inappropriate content on the platform

Account Security

The security of your cili44 account is a shared responsibility between you and our platform. cili44 employs comprehensive technical measures to protect your account, but you also play an active role in keeping it secure.

8.1 User Responsibilities

• Use a strong and unique password for your cili44 account
• Never share your password with anyone, including family members
• Log out of your account after each session, especially on shared devices
• Report to the cili44 support team immediately if you suspect any unauthorised activity on your account
• Ensure your registered email address and phone number are always kept up to date

8.2 cili44 Platform Protection

• 256-bit SSL encryption for all communications between your device and cili44's servers
• Automated suspicious activity detection running around the clock
• Two-factor authentication (2FA) is available and recommended for all accounts
• 24/7 transaction monitoring to detect any anomalies

Privacy & Data Protection

Cili44 respects your privacy and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. The collection, processing, and use of your personal data is carried out in accordance with cili44's Privacy Policy, which can be read in full on the Privacy Policy us.

By using the cili44 platform, you agree to allow us to process your personal data for the following purposes:

• Account management and verification
• Processing of financial transactions
• Fulfilment of legal and regulatory compliance obligations
• Improvement of cili44 products and services
• Marketing communications (with your consent)

10. Intellectual Property

All content on the cili44 platform, including designs, logos, graphics, text, software code, databases, and brand names, is the exclusive property of cili44 or its licensors and is protected by applicable copyright and intellectual property laws. Unauthorised use is strictly prohibited.

You are not permitted to reproduce, modify, distribute, publicly display, or create derivative works from any cili44 content without prior written consent from cili44 management.

11. Limitation of Liability

To the extent permitted by applicable Malaysian law, cili44 shall not be liable for:

• Any financial losses incurred as a result of betting or gaming decisions
• Service disruptions caused by factors beyond our control, including network failures, natural disasters, or cyberattacks
• Transaction processing delays caused by third parties such as banks or digital wallet providers
• Any indirect, incidental, or consequential damages arising from the use of the cili44 platform

Cili44's maximum liability to any user under any circumstances is limited to the net deposit amount made by that user in the 30 days preceding the claim.

12. Account Closure & Suspension

Cili44 reserves the right to suspend or close any user account at any time, with or without prior notice, if:

• The user violates any provision of these Terms & Conditions
• Cili44 suspects fraud, money laundering, or other unlawful activity
• User found to be holding multiple accounts
• There is a directive from the relevant authority or regulatory body
• Account inactive for more than 12 consecutive months

Users may also request to close their own account at any time by contacting the cili44 support team. All valid balances will be processed for withdrawal upon completion of review.

13. Responsible Gambling

Cili44 takes responsible gambling extremely seriously. We provide a range of tools and resources to help members manage their betting activity in a healthy and responsible way.

13.1 Self-Limit Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Loss Limit: Cap the maximum amount you can lose within a set period
• Session Time Limits: Set a daily session time limit for your gameplay
• Play Break: Take a break from the platform for 24 hours to 30 days
• Self-Exclusion: Voluntarily close your account for an extended period

For more information on responsible gambling and support resources, please visit our Responsible Gambling us.

14. Amendments to Terms & Conditions

Cili44 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the cili44.net website.

It is your responsibility to review these Terms & Conditions periodically to stay informed of any changes. Continued use of the cili44 platform following any amendments constitutes your acceptance of the revised terms.

If you do not agree with any amendments, you have the right to close your cili44 account and stop using our platform. For further enquiries regarding these Terms & Conditions, please contact our support team via email at support@cili44.net or via Live Chat within the platform.